Fill in any requested details and click Next.Select the credit card or PayPal option as your payment method.Select the payment method you want to use: credit card, PayPal or wire transfer.In the new section that appears, fill in your own partner details: email, first name, last name, address and company name.Tick the box next to If your billing address differs from your licensee address.If you and your customer are located in different countries, input your country in the licensee country field, as this is the field used for VAT calculation. To avoid paying VAT, add your (and not the customer's) VAT number. Depending on the country you are in, a VAT box may appear.In the Licensee address section of the page, fill in the details of your customer: email, first name, last name, address and company name.(One free agent is included in each license.) Optionally, click Add to Cart to add extra Lansweeper help desk agents.Submit your partner coupon code and click Apply.Tick the box next to Check to enter partner coupon code.Click the Add To Cart button in the Enterprise section of the page.Adjust the slider at the top of the page to the number of assets you want to buy.Note that these steps are for placing a new order, not for performing a renewal. I'm new to Lansweeper, but am I missing something here?īy the way, my Reference Number is 5116556.As an emerging partner, you can place an order for your customer by following the steps below. I'm not used to paying $200 per year for a product without having phone or email access to technical support representatives.
After reminding them there only appears to be this forum, they said someone at CleverBridge would send an email request to Lansweeper for a new License Key. They told me I need to contact Lansweeper's technical support.
I just contacted CleverBridge customer support in Chicago (86) to report this issue. NOTE: I first received a "String or binary data would be truncated" error message, but then I removed a carriage return in the first line. After entering my Registration Code in the Lansweeper Console and clicking the Validate License Code button, I get the following error: I just purchased the Premium Edition on Friday, and my immediate concern is that the License Key I received does not work. So, I'll go ahead and post my issue on this forum, but it seems an odd way to address concerns that are specific to one customer. I feel at a loss here, because I'm used to being able to contact technical support directly, when I have questions or problems with a purchased product.
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